Cuci71 Terms and Conditions – Your Complete Platform Usage Guide

Welcome to cuci71, an online entertainment platform operating under a recognised licence and in compliance with established operating standards. These Terms and Conditions ("Terms") govern your access to and use of cuci71.app, its mobile application, and all related services ("Platform").

By browsing cuci71.app, downloading or using our mobile app, registering as a member, making a deposit, or participating in any game or activity on our Platform — you are deemed to have read, fully understood, and agreed to be bound by these Terms.

If you disagree with any part of these Terms, you must discontinue your use of the cuci71 Platform. Continued use following any changes to these Terms constitutes your acceptance of those changes.

To register and use cuci71 services, you must meet the following eligibility requirements without exception:

• Minimum age: You must be at least 18 years of age, or the legal age limit stipulated in your jurisdiction, whichever is higher.
• Legal capacity: You must have full legal capacity to enter into this binding agreement.
• Location: Use of the Platform is entirely your own responsibility; you are responsible for ensuring it does not violate the laws of your jurisdiction.
• One account: Each individual is only permitted to hold one (1) registered account at cuci71. Registering multiple accounts is a serious violation of these Terms.
• Accurate information: All information provided during registration must be accurate, complete, and kept up to date at all times.

Cuci71 reserves the right to reject any individual's registration application without providing a reason. Our decision in such matters is final.

As a cuci71 account holder, you are fully responsible for all activities that occur under your account. This includes any transactions, gaming activity, and all communications sent through your account.

Password Security: You are required to keep your password and login credentials confidential. cuci71 will never ask for your password via email, message, or live chat. Any such request is fraudulent and must be reported to our support team immediately.

Identity Verification (KYC): cuci71 carries out a strict identity verification process as part of our responsibility in preventing money laundering and fraud. You may be required to submit valid proof of identity at any time, including:

• Malaysian Identity Card (MyKad) or valid passport
• Proof of current address (bank statement or utility bill not older than 3 months)
• Payment method details used

Failure to submit the requested documents within the specified timeframe may result in temporary suspension or termination of your account.

Cuci71 supports a wide range of local Malaysian payment methods including FPX, DuitNow QR, Touch 'n Go eWallet, Boost, GrabPay, and direct bank transfer. All financial transactions are processed through systems protected by 256-bit SSL encryption.

Deposit:

• The minimum deposit is as specified in your account settings and may vary depending on the selected payment method.
• All deposits are credited to your account instantly upon confirmation from the payment provider.
• Cuci71 does not charge any transaction fees for deposits; however, your payment provider may apply their own charges.
• All deposits must be made using a payment method registered in your own name. Third-party deposits are not permitted.

Withdrawal:

• Withdrawal requests are processed in under 3 minutes for e-wallet and DuitNow methods on business days.
• Withdrawals to a bank account may take 1–3 business days depending on your bank.
• Cuci71 reserves the right to conduct security checks before processing withdrawals, particularly for large amounts.
• Withdrawals will only be processed to the same payment method used for the deposit ("original source principle").

Cuci71 offers a variety of bonuses and promotions from time to time to reward new and loyal members. All bonuses are subject to the wagering requirements (rollover/wagering requirement) specified in each promotion's individual terms.

General Bonus Terms:

• Each bonus may only be claimed once unless otherwise stated in the relevant promotion's terms.
• Bonuses are non-transferable, cannot be directly converted to cash, and may not be combined with other promotional offers unless explicitly stated.
• Cuci71 reserves the right to void any bonus or promotion where there is evidence of abuse, fraud, or attempts to manipulate the bonus system.
• Bonus abuse — including the use of multiple accounts, opposing bets (hedging), or strategies clearly designed to generate risk-free profits — will result in bonus cancellation and possible account termination.
• Wagering requirements must be met within the specified time frame. Unused bonuses will expire automatically once the period lapses.

All games offered on the cuci71 Platform comply with international fairness standards and use a Random Number Generator (RNG) certified by independent third-party auditors. This ensures that every game outcome is completely random and cannot be manipulated by any party.

• Game results recorded by the cuci71 system are final and binding. Any alleged inconsistency must be reported to the support team within 24 hours of the incident.
• Cuci71 is not liable for any technical failures, internet disruptions, or device issues that cause interruptions during a gaming session. In such cases, we will endeavour to restore the gaming session to its prior state where possible.
• The use of automation software, bots, or any third-party tools designed to gain an unfair advantage in games is strictly prohibited.
• Cuci71 reserves the right to void bets or winnings obtained through technical errors, system faults, or obvious mistakes in the odds or payouts displayed.

Cuci71 is committed to maintaining a safe, fair, and enjoyable platform environment for all members. The following conduct is therefore strictly prohibited and may result in immediate disciplinary action:

• Use of offensive language, threats, or harassment toward other members or cuci71 staff through any communication channel.
• Any form of fraud, manipulation, or attempts to exploit vulnerabilities in the system or games.
• Sharing your account login credentials with others or allowing another person to use your account.
• Money laundering or any other illegal activity conducted through the cuci71 Platform.
• Registering multiple accounts for yourself or on behalf of others to gain bonus or promotional advantages.

Cuci71 reserves the right to take appropriate action, including temporary suspension or permanent account termination, without prior notice for serious violations of these Terms.

Cuci71 uses 256-bit SSL encryption technology to protect all your personal data and financial transactions. Your personal information is collected and processed in accordance with Privacy Policy us in detail.

We will not sell, transfer, or disclose your personal information to third parties without your consent, except where required by applicable laws or regulations, or for legitimate payment processing purposes.

The cuci71 security system operates 24 hours a day, 7 days a week to monitor any suspicious activity. You are required to report any unauthorised access or unusual activity on your account to our support team immediately.

Cuci71 provides the Platform on an "as is" basis and makes no warranties, express or implied, regarding the Platform's continued availability, accuracy, or fitness for any particular purpose.

• Cuci71 is not liable for any indirect, consequential, special, or punitive losses or damages arising from the use of the Platform.
• Cuci71's maximum total liability to any member under any circumstance shall not exceed the net deposit amount made by that member in the 30 days preceding the claim.
• Cuci71 is not liable for any service disruption caused by events beyond our control, including natural disasters, third-party infrastructure failures, or network outages.

You may close your cuci71 account at any time by contacting our customer support team. Before the closure is processed, any eligible balance will be returned to you via your original payment method, subject to KYC verification and relevant security requirements.

Cuci71 reserves the right to suspend or terminate your account without prior notice if:

• There is evidence or reasonable suspicion of fraud, money laundering, or other illegal activity.
• You have breached any provision of these Terms.
• You provided false, misleading, or incomplete information during registration or the KYC process.
• Your account has been inactive for more than 12 consecutive months with no activity.

In cases of termination due to fraud or breach of these Terms, cuci71 reserves the right to forfeit any balance remaining in the account.

Cuci71 reserves the right to amend, update, or replace any part of these Terms at any time at our sole discretion. Any amendments take effect immediately upon publication on the Platform, unless otherwise stated.

We will endeavour to notify members of material changes via in-Platform notifications or registered email. However, it is your responsibility to review these Terms periodically to ensure you remain informed of the latest conditions.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the cuci71 support team through the following channels:

• Live Chat: Available 24/7 directly on the cuci71 website and App
• Email: [email protected] (response within 24 hours)

We are committed to addressing every enquiry and complaint seriously and resolving it within a reasonable timeframe. Member satisfaction and trust are our top priority.